Privacy Policy
Introduction
Sash & Case Windows Direct Ltd (Company No. SC521708) is committed to protecting and respecting your privacy.
Information We Collect
We may collect your name, email address, phone number, property address and details of your enquiry when you contact us.
How We Use Your Information
We use your information to respond to your enquiry, provide quotations, deliver our services, and keep you informed about relevant products and services.
Who We Share Information With
We do not sell your personal information. We share it only with service providers who help us operate: our hosting provider, our email delivery provider (to send you quotations and replies), and — where you have consented — the analytics and advertising providers named above. Some of these providers process data outside the UK; where that happens we rely on the safeguards those providers put in place, such as the UK International Data Transfer Addendum.
How Long We Keep It
Enquiry and quotation records are kept for as long as we may need them to serve you and to meet our legal and accounting obligations. Website analytics data is retained according to the provider’s own retention settings. You can ask us to delete your information at any time using the contact details below.
Your Rights
Under UK data protection law you have the right to access a copy of your personal data, to have inaccurate data corrected, to ask us to delete it, to restrict or object to how we use it, and to withdraw consent where we rely on it. To exercise any of these rights, contact us using the details below. If you are unhappy with how we have handled your information you can complain to the Information Commissioner’s Office at ico.org.uk.
Contact
For questions about this policy, contact us at info@sashandcasewindowsdirect.com or write to 13–15 Rodney Street, Edinburgh, EH7 4EN, Scotland.