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Bespoke timber sash windows on an Edinburgh home

Our process

You photograph the windows. We measure twice. Then we make, fit, and sign off the work with you.

Eight steps from an instant computer-vision estimate to maintenance advice after we leave.

  1. 01

    Instant estimate

    Computer vision reads your photos and returns a highly accurate estimate.

  2. 02

    Survey visit

    We visit your property to measure and issue a 100% accurate quote.

  3. 03

    Measure twice

    After you confirm, we return to lock final sizes and details.

  4. 04

    Workshop

    Your confirmed order goes to the manufacturing team.

Measure twice, cut once.

  1. 05

    Updates

    You hear from us from the workshop through to the installation date.

  2. 06

    Install

    Our fitters install the windows and look after the house.

  3. 07

    Sign-off

    We walk the finished work with you and sign off together.

  4. 08

    Aftercare

    We stay in touch with care advice so the windows last.

Eight-pane sash diagram of the process. Each pane opens that step.
Traditional Edinburgh sash windows, the kind you photograph for an online estimate

Step 01

Instant online estimate

Start online. Photograph each window and our computer-vision tool returns a highly accurate estimate before anyone visits. You see a clear figure in minutes, not weeks.

Sash and Case joiner on site, looking out through a sash window to the works van

Step 02

Visit to measure

A surveyor comes to site, measures every opening, and turns the estimate into a 100% accurate quote. This is the first physical measure, taken on your property.

Joiners back on site at a period sash opening to check final sizes

Step 03

Measure twice, cut once

Once the order is confirmed we revisit to re-measure. Final sizes and joinery details are checked on site before anything is cut. Measure twice, cut once.

Bespoke timber sash window being made in the Edinburgh workshop

Step 04

Order placed with our makers

The confirmed, re-measured order is placed with our manufacturing team. Each sash and case is built to those final sizes in the Canonmills workshop.

Finished sash windows on a Dundas Street Edinburgh townhouse

Step 05

Updates through to install

We keep you informed as the order moves through the workshop and as the installation date is set. You always know where the job stands.

Newly installed sash and case windows on an Edinburgh villa

Step 06

Installation

The installation team fits each window, protects the property, and checks every sash runs true before they pack up.

Completed cottage sash windows ready for client sign-off

Step 07

Final sign-off

Before we leave, we go through the finished job with you, answer questions, and record sign-off so both sides are clear the work is complete.

Restored timber sash window ready for long-term care

Step 08

Maintenance advice

After install we send maintenance advice and remain available if something needs attention. The relationship does not end on fitting day.

Measure twice, cut once. After you confirm the order we return to lock final sizes before anything is cut in the workshop.

Ready for step one?

Start with an online estimate, or talk to us if you would rather begin with a visit.

Free Photo Estimate Tool

Accredited By

  • CITB
  • Construction Skills Certification Scheme
  • Peninsula
  • Great Reserve
  • Repair Care
  • Resource Efficient Scotland Pledge
  • SEPA
  • Zero Waste Scotland